Nagaad Project - Grievance Reporting System

Report Your Grievance

Complete the form below to submit your complaint. All information is confidential.

Choose your district *

Please select your district

Complainant Information

Where do you prefer to be contacted?

What is your grievance about? *

Please describe your grievance

When did this happen? *

Please select the incident date

How severe is this issue? *

Low

Minor inconvenience

Medium

Significant issue

High

Critical/Safety issue

Please select severity level

Is this a recurring issue?

What solution would you suggest?

What type of grievance is this? *

Please select grievance category

Important: GBV cases are handled with extra confidentiality. You can report anonymously and will be contacted by a female officer.

What type of worker are you?

How did you report this?

I wish to remain anonymous

Keep my identity confidential (only grievance officer will know)

Your information is protected. World Bank grievance procedures ensure confidentiality.

Upload supporting documents (optional) You can upload photos, documents, or other evidence (max 10MB each)

Processing Time: Grievances are typically resolved within 10 working days. You will receive a tracking number after submission.